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13 — Risk Management Policy

Owner CTO + Security
Review cadence Annual; risk register quarterly
Approver CTO
Last reviewed 2026-04
Mapped controls CC3.1, CC3.2, CC3.4, CC9.1

1. Methodology

Risk = Likelihood × Impact, each scored 1–5, giving a 1–25 risk score.

Score Treatment
≤ 5 Accept; document
6–11 Monitor; reassess quarterly
12–17 Mitigate; controlled within 90 days
18–25 Mitigate or transfer immediately; CTO sign-off required

2. Risk register

The risk register lives in evidence/risk/risk-register-YYYY.xlsx (or equivalent). Each entry includes:

  • ID
  • Description
  • Category (Strategic, Operational, Compliance, Financial, Cyber, Privacy)
  • Likelihood (1–5)
  • Impact (1–5)
  • Inherent score
  • Mitigations
  • Residual score
  • Owner
  • Review date
  • Status

3. Cadence

  • Quarterly: Security lead reviews open risks, updates likelihood/impact, presents to CTO.
  • Annual: Full register refresh; new risks identified via threat modelling and incident retrospectives; advisory board reviews top 5 risks.

4. Top risks (2026 cycle)

Risk L I Score Mitigation Residual
Backup corruption discovered too late 3 5 15 Weekly verified restore drill 4
Single-region outage (sa-east-1) 2 5 10 Railway warm failover + Route 53 health check 4
Sub-processor compromise (Stripe / Cognito) 2 4 8 Vendor reviews + DPAs + monitoring 6
API key leak by customer 4 3 12 Hashing at rest + per-tenant rate limits + customer-rotatable keys 6
Insider threat (privileged access) 2 5 10 MFA + quarterly access review + audit log + break-glass with approval 4
Dependency CVE exploited before patch SLA 3 4 12 Dependabot + ECR scan + 7-day SLA on critical 6
LGPD/GDPR DSAR not handled in time 2 4 8 30-day SLA + ticket workflow + Legal review 4
DDoS overwhelming ALB 3 3 9 AWS Shield Standard + Cloudflare WAF (where applicable) + autoscaling 6
Loss of CTO / single-person dependency 2 5 10 Documented runbooks; deputy designated for each critical role 6
Accidental destructive migration 2 5 10 Reviewer + 2-phase rollout + verified backups 4

5. Risk treatment

  • Avoid — change scope to remove the risk source.
  • Mitigate — implement controls (preferred path).
  • Transfer — insurance / contractual indemnity.
  • Accept — document with CTO sign-off and review date.

6. Communication

  • High-residual risks (≥ 12 after mitigation) reported to advisory board quarterly.
  • Material new risks (e.g., new sub-processor) communicated within the same quarter.

7. Insurance

  • Cyber liability insurance retained at level appropriate to current revenue + customer-data volume; reviewed annually.
  • Policy details: evidence/insurance/cyber-policy-YYYY.pdf.