Status¶
The official public status page is:
https://status.telecomtowerpower.com.br/
What the page shows¶
- Right now: when the page opens, your own browser calls the API's
/health— "operational" is never taken on faith. - Automated probes, from the real history of the scheduled GitHub Actions runs: the synthetic monitor of the public endpoints and the core-value monitor, which runs a real prediction against production. For each: 24 h and 7-day uptime, MTTR, SLO target and error budget used, daily history up to 90 days, and incidents of the last 7 days, with the operator's annotation when there is one.
- Real served latency: p50 and p95 from the production histograms, and the 5xx error rate.
- Last disaster drill and last backup restore drill.
- Snapshot time: when the probe, latency and drill figures were generated, with a warning when the snapshot is stale.
The probes are scheduled GitHub Actions runs with no guaranteed timing: the real interval between them varies, and the page shows how many ran in the last 7 days. The snapshot is served, without an API key, at GET /status/reliability.
Grafana¶
monitoring.telecomtowerpower.com.br is the internal operations dashboard (Grafana, restricted to operators). It is not the status page.
Maintenance windows¶
Announced 24 h in advance by email to active customers.
Incident history¶
Incident post-mortems are internal; a summary is available on request at security@telecomtowerpower.com.br.
Subscribe to alerts¶
There is no automatic incident-alert subscription yet: the public source is the status page. Questions to support@telecomtowerpower.com.br.