Contact

We are based in Brasília – DF, Brazil.

Topic	Address
Technical support	support@telecomtowerpower.com.br
Sales / Enterprise	sales@telecomtowerpower.com.br
Billing / refunds	billing@telecomtowerpower.com.br
Privacy / LGPD (DPO)	dpo@telecomtowerpower.com.br
Vulnerabilities	security@telecomtowerpower.com.br

Response times

• Free / Starter: best effort, business days.
• Pro: first response within 24 h (business days).
• Business: first response within 4 h (business days).
• Enterprise: contractual SLA; 24/7 via Slack Connect or PagerDuty.

Public status

https://monitoring.telecomtowerpower.com.br/ — public Grafana, anonymous read-only.