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Terms of Service

Last updated: April 30, 2026

These Terms of Service ("Terms") govern the use of the TELECOM TOWER POWER platform (the "Platform"), operated by TELECOM TOWER POWER LTDA. (Brazilian company registration to be published), based in Brasília – DF, Brazil ("we", "us").

By creating an account, generating an API key, or making any payment, you (the "Customer") agree to these Terms. If you disagree, do not use the Platform.

1. Subject

The Platform delivers, via REST API, public ANATEL telecom-tower data, SRTM elevation profiles, radio propagation calculations (FSPL + terrain + Fresnel), and PDF reports. Service is delivered "as is", without warranty of fitness for any particular purpose beyond those mandated by Brazilian Consumer Code (Law 8.078/90) and Internet Civil Framework (Law 12.965/14).

2. Account and API key security

2.1. The Customer is responsible for keeping the API key confidential and for all activity performed with it.

2.2. If a key is compromised, request immediate rotation at support@telecomtowerpower.com.br.

2.3. We may revoke keys used for abuse, unauthorized scraping, DoS, or breach of these Terms.

3. Plans and billing

3.1. Current plans (Free, Starter, Pro, Business, Enterprise) and prices are published at https://app.telecomtowerpower.com.br/pricing.

3.2. Payments are processed by Stripe. We do not store card numbers; Stripe is PCI-DSS Level 1.

3.3. Monthly billing renews automatically. Annual billing is prepaid and non-refundable after day 7 (see §5).

3.4. Annual price increases are limited to the cumulative IPCA index of the prior 12 months, with 30-day notice.

4. Limits and acceptable use

4.1. Each plan defines a requests/min limit, towers/query limit, and monthly PDF quota. Excess may be denied (HTTP 429) without refund.

4.2. Prohibited: (a) reselling without written agreement; (b) illegal use; (c) circumventing rate limits via multiple accounts; (d) violating third-party rights.

5. Cancellation and refund

5.1. Right of withdrawal (Brazilian Consumer Code art. 49): the Customer may cancel within 7 calendar days of first contracting or upgrading, with full refund.

5.2. After that, monthly plans may be cancelled at any time; service stays active until the end of the paid cycle, with no pro-rata refund.

5.3. Annual plans are non-refundable after day 7, except for documented SLA breach by us.

5.4. Details in the Refund Policy.

6. Availability and SLA

6.1. Best-effort uptime ≥ 99.5% (Free–Business). Enterprise: contractual SLA ≥ 99.95%.

6.2. Public status: https://docs.telecomtowerpower.com.br/operations/status/. Maintenance windows announced 24 h ahead.

7. Limitation of liability

7.1. Propagation calculations are estimates from public data (ANATEL/SRTM) and do not replace field measurements. The Customer is solely responsible for engineering and regulatory decisions derived from use.

7.2. Our aggregate liability is capped at the amount paid by the Customer in the 12 months preceding the event, except for wilful misconduct or gross negligence.

8. Intellectual property

8.1. ANATEL tower data is public. Reports generated by the Platform may be freely used and redistributed by the Customer.

8.2. Propagation models, code, and brand are ours. Reverse engineering is prohibited.

9. Privacy

Personal-data processing follows our Privacy Policy, in compliance with LGPD (Law 13.709/18).

10. Governing law and venue

10.1. These Terms are governed by Brazilian law.

10.2. Venue: Brasília – DF, Brazil.

11. Contact